Auctria changes
Auctria changes
www.auctria.com

Credit Card Readers with video demonstration

To use a standalone credit card reader with Auctria you must have a Stripe account connected, and have purchased a WisePOS-E reader.

read more and see the video demo

 

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[video] Deactivating Tickets

 

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[video] Visibility Fields: for catalog items, tickets

visibility.JPG

 

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Import and Export: process, test import, examples

  • Import Data
  • Import Process
  • Run A Test Import
  • Export Data

Examples & Read more

 

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Website Image Element

Tips and more

Basic Content - Image Element

  • Edit Image
  • Alt Text
  • Alignment
  • Sizing
  • Max Width
  • Max Height
  • Border Radius
  • Image Background Color
  • How To Make An Image Clickable
 

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Auctria Resoureces

Access the Auctria Resources from the Dashboard.

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The Auctria Resources Dashboard contains several different sections.

  • Links to learning resources available to help get you orientated.
  • Checklists & Timelines Convenient checklists to prepare for your event and review before going live.
  • Auctria Overview Video
  • A 3-minute tour of the Auctria platform.
 

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Authorize.Net Readiness Review

Auctria Settings

From the main Auction Dashboard click through Credit Cards and then Authorize.Net connection. Is there a Merchant Name & details? Seeing these confirms Auctria is able to retrieve those details.

Authorize.Net settings

With Authorize.Net (opens new window), the Auctria platform cannot see these settings:

Card Registration is enabled - Customer Information Manager (CIM); and, Your Anti-Fraud Settings.

1. Card Registration - CIM

To register cards against bidders using Authorize.Net (opens new window)requires the Customer Information Manager (CIM) feature must be enabled. See the User Guide section under Authorize.Net for Registering Cards for more details on how to ensure this is turned on.

2. Anti-Fraud Settings

Authorize.Net (opens new window)provides a suite of features to try and block fraudulent charges. This allows you to configure different filters that will block transactions under certain circumstances. One of these filters (the velocity filter) sets a maximum number of transactions that can be processed per hour which can cause problems during checkout.

See the User Guide section under Authorize.Net for Fraud Detection Suite for details on how to disable these features via your Authorize.Net (opens new window)dashboard to avoid the risk of disruption to checkout.

 

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Ticket Bundles

How To Sell Ticket Bundles A fairly common occurrence for in-person events is to Sell Ticket Bundles. This is often either more than one of the single admission Tickets item or a package of Tickets consisting of multiple single admission Tickets items (and possibly other swag-like items).

 

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[recommended reading] Stripe

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read more

 

User Guide Update

  

Images Sizes & Resolution

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read more

 

User Guide Update