From the main Auction Dashboard click through Credit Cards and then Authorize.Net connection. Is there a Merchant Name & details? Seeing these confirms Auctria is able to retrieve those details.
With Authorize.Net (opens new window), the Auctria platform cannot see these settings:
Card Registration is enabled - Customer Information Manager (CIM); and, Your Anti-Fraud Settings.
1. Card Registration - CIM
To register cards against bidders using Authorize.Net (opens new window)requires the Customer Information Manager (CIM) feature must be enabled. See the User Guide section under Authorize.Net for Registering Cards for more details on how to ensure this is turned on.
2. Anti-Fraud Settings
Authorize.Net (opens new window)provides a suite of features to try and block fraudulent charges. This allows you to configure different filters that will block transactions under certain circumstances. One of these filters (the velocity filter) sets a maximum number of transactions that can be processed per hour which can cause problems during checkout.
See the User Guide section under Authorize.Net for Fraud Detection Suite for details on how to disable these features via your Authorize.Net (opens new window)dashboard to avoid the risk of disruption to checkout.